Frequently Asked Questions
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Service Options: Mobile or In-Shop
Q: Can you come to me, or do I need to bring my vehicle in?
A: We offer both options! Choose the convenience of our Mobile Detail Service where we come directly to you, or bring your vehicle to our fully equipped shop for a controlled environment and top-tier results.
Q: Where is your shop located?
A: Our shop is located at 1331 Simpson Way, Escondido, CA.
Q: Is there a difference in services offered between Mobile and In-Shop?
A: We offer the same high-quality detailing services in both locations, but some services (like coatings) may be best suited for our shop environment for optimal results.
Standard Detail
Q: What’s included in the Standard Detail?
A: Exterior foam bath, hand wash, deep wheel cleaning, air/towel drying, tire dressing, door/trunk jamb cleaning, window/mirror cleaning, interior blowout, vacuuming, interior scrub, carpet/upholstery brushing, trim shine, and high gloss spray wax.
Q: How long does it take?
A: Typically 1 to 2 hours, depending on the vehicle's size and condition.
Q: How often should I get a Standard Detail?
A: Every 1 to 2 months for optimal cleanliness and maintenance. This is ideal as a maintenance service for anyone looking to keep their vehicle in great shape between full detailing sessions.
Clay & Wax
Q: What’s included in the Clay & Wax package?
A: Foam bath, hand wash, deep wheel cleaning, air/towel drying, tire dressing, door/trunk jamb cleaning, window/mirror cleaning, interior blowout, vacuuming, interior scrub, carpet/upholstery brushing, iron removal, clay bar treatment, trim shine, and machine wax.
Q: What are the benefits?
A: Clay removes embedded contaminants, creating a smooth surface, while wax enhances gloss and provides a protective layer for the paint.
Q: How long does the protection last?
A: Typically lasts up to 6 months with proper maintenance.
Q: How long does it take?
A: Typically 2 to 3 hours, depending on the vehicle's size and condition.
Q: How often should I get a Clay & Wax?
A: Every 3 to 6 months for lasting shine and protection. This service is ideal for those who want a deeper clean and paint protection beyond standard maintenance.
Steam & Shampoo
Q: What does the Steam & Shampoo service include?
A: Interior scrub, vacuuming, door and jamb cleaning, pet hair removal, steam cleaning, UV-protection (leather, plastic, vinyl), and shampoo.
Q: Who is this service for?
A: Perfect for anyone looking to refresh and deeply sanitize their vehicle’s interior, especially effective for odor removal and tough stains.
Q: How long does it take?
A: Typically takes 3 to 4 hours, depending on the vehicle’s condition.
Q: How often should I get a Steam & Shampoo?
A: Recommended every 6 to 12 months to keep the interior clean and fresh.
Complete Detail
Q: What’s included in the Complete Detail?
A: Combines clay & wax, steam & shampoo, and engine bay cleaning for a full interior and exterior restoration.
Q: Who is this service for?
A: Ideal for anyone wanting a complete refresh, bringing the vehicle to near showroom condition.
Q: How long does it take?
A: Typically takes 4 to 6 hours, depending on the vehicle’s condition.
Q: How often should I get a Complete Detail?
A: Recommended every 6 to 12 months, based on vehicle use, for optimal maintenance.
Polish Services
Q: What does the Polish service include?
A: Our Polish service includes several levels of correction to restore paint gloss and clarity:
1-Step Polish: Enhances gloss by removing up to 50% of surface imperfections, such as light scratches and swirl marks. Perfect for newer vehicles or those with minimal wear.
2-Step Polish: Adds an extra pass to achieve a deeper correction, removing up to 70% of surface defects. Ideal for older vehicles or those with moderate imperfections.
Complete Correction: Delivers the highest level of refinement, removing up to 90% of defects for a near-flawless finish, targeting deeper scratches and more extensive paint issues.
Q: What’s the difference between 1-Step and 2-Step Polish?
A: The 1-Step Polish is a single-stage process that addresses lighter imperfections, while the 2-Step Polish involves an additional pass with finer polish, providing deeper defect removal for enhanced shine and clarity.
Q: Who should consider the Complete Correction option?
A: The Complete Correction is ideal for vehicle owners who want a showroom-quality finish or have significant paint imperfections that require maximum defect removal.
Q: Do you recommend ceramic coating with polish?
A: Yes, we recommend ceramic coating after polishing to seal in the finish and protect the paint from future damage, providing long-lasting gloss and ease of maintenance.
Q: How long does each polish service take?
A: Times vary based on the level of correction:
1-Step Polish: Typically takes 2 to 4 hours.
2-Step Polish: Usually takes 4 to 8 hours.
Complete Correction: Can take 1 to 2 days for maximum refinement, depending on the vehicle's condition.
Q: How often should I get a polish service?
A: A polish is generally recommended every 12 to 18 months, depending on vehicle use and care.
Ceramic Coating Packages
3-Year Ceramic Coating
Q: What’s included?
A: Exterior detail, window/mirror cleaning, interior vacuum, scrub down, carpet/upholstery brushing, trim shine, 1-step polish, and 3-year ceramic coating on paint, windshield, and wheels.
Q: How long does it take?
A: Typically 1 to 2 days, based on vehicle condition.
Q: Care Tips
A: Regular hand washing; avoid harsh chemicals.
5-Year Ceramic Coating
Q: What’s included?
A: Exterior detail, window/mirror cleaning, interior vacuum, scrub down, carpet/upholstery brushing, trim shine, 1-step polish, and 5-year ceramic coating on paint, windshield, and wheels.
Q: How long does it take?
A: 1 to 2 days, depending on the vehicle.
Q: Maintenance Tips
A: Hand washing and occasional touch-ups recommended.
9-Year Ceramic Coating
Q: What’s included?
A: Premium protection with exterior detail, window/mirror cleaning, interior vacuum, carpet/upholstery brushing, trim shine, 1-step polish, and 9-year ceramic coating on paint, windshield, and wheels.
Q: How long does it take?
A: 1 to 2 days, depending on the vehicle.
Q: How durable is it?
A: Lasts up to 9 years with proper care.
Interior Ceramic Coating
Q: What is the purpose?
A: Creates a water-repellent, UV-resistant barrier, protecting interior surfaces from stains and making cleaning easier.
Q: What areas are coated?
A: Leather, plastics, vinyl, and fabrics, with 6-12 month protection for fabrics.
Extras
Wheels-Off Ceramic Coating
Q: What’s included?
A: Wheels are removed, cleaned, and coated on both face and barrel for full protection.
Q: How long does it last?
A: 1-2 years with regular gentle cleaning.
All Glass Ceramic Coating
Q: What’s included?
A: Hydrophobic coating on all exterior glass surfaces, including windshield, windows, and mirrors.
Q: How long does it last?
A: 6-12 months with proper care.
Headlight Restoration
Q: What is it?
A: Removes oxidation, restoring headlight clarity for better visibility and safety.
Windshield Ceramic Coating
Q: How does it work?
A: Adds a hydrophobic layer for better visibility in rain and reduced cleaning.
Trim Ceramic Coating
Q: What are the benefits?
A: Protects plastic trim from UV damage, keeping it looking new.
Odor Removal (Ozone Treatment)
Q: How does it work?
A: Neutralizes odors at the molecular level, eliminating persistent smells.
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